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Policies

Welcome

Naturwrk strives to provide great products and service that have a positive impact on people and the planet.

I use only water based non-toxic screen printing ink. We take pride in offering many eco-friendly and organic options. Most of the tshirts and bags are printed on recycled or organic cotton, and a portion of Naturwrk profits are donated to non-profits picked annually focused on helping environment and or animals. 

 

Payment

Credit cards and Paypal are accepted. Payment must be received and cleared within two business days of the purchase date. Sales will be canceled if payment is not received within three business days of the purchase. Contact me if you have any problems with your payment or if you have any questions.

Shipping

Domestic orders usually ship out within 2-7 business days of cleared payment. Domestic shipping time varies from 2-5 days from the day its shipped. 

International orders usually ship out within 2-7 business days. International shipping time varies from 2-3 weeks. International orders can occasionally be delayed an additional 1-2 weeks in customs.

I ship via USPS. Please let me know if want upgrade shipping to priority, add insurance or receive delivery confirmation. Additional charges for those services will apply and will be billed through paypal.

No Refunds due to packages lost in mail. Please request shipping insurance or signature confirmation if needed. Additional charges apply.

No refunds due to customs charges incurred in international shipping.

We usually ship individual shirts tamper resistant eco-friendly bio degradable or recycled mailers that are made in the USA. Reused packaging is occasionally used to reduce waste.

Wholesale and custom items usually ship out within 2-3 weeks.

Exchanges

We want you to love your experience with Naturwrk. If you are not completely satisfied, please contact us so we work something out.

Any exchanges due to sizing must be sent back within 14 days of receiving the item. 
Most exchanges are due to size. Unworn clothing in original condition can be accepted for exchanged. Clothing with any sign of wear will not be accepted for exchange.

Refunds can be accepted with a restocking charge of $5 or 25% of the purchase whichever is greater. 

All accessories are final sale. No returns or exchanges on sale Items. No returns or exchanges on custom Items.

 

 






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